Chartgantt Support

Product Support

Frequently Asked Questions

Product Features

• Does Chart Gantt work on the Mac OS?
• What are the key differences between the Excel 2003 Versions and Excel 2007?
• Can I use the Auto-filter function with Chart gantt?
• How do I change the colour of the bars?
• I am getting numbers rather than bars when I am printing, what can I do?
• Are both US and European Date formats supported?
• Do Chart gantt products come in a variety of languages?
• Are the templates fully unlocked?
• Can I insert columns and rows?
• Can I delete the Chart Gantt Logo from the template?
• Can I create multiple plans in the one workbook and relate these together?
• I need more rows than the 200 planned rows, can I extend the number of planning rows?

Chart gantt Basic

• Can I create my own worksheets to calculate dates for display in Chart gantt Basic?

Chart gantt Dependent

• What are the dependency types used in Chartgantt Dependent and above?

Chart gantt Effort & Cost

• My effort calculations are resulting in partial workdays, will this cause any issues?

Chart gantt Ultimate WBS

• What is the different between L1, L2 and L3 tasks?
• Why can't I see the start and finish date information in my Level 1 and Level 2 Tasks?
• It was really cool how you collapsed level 1 and level 2 tasks on the video, how do I do this?

Licensing and Upgrades

• If I purchase the 2003 versions of Chart Gantt, can I upgrade to the 2007 versions?
• Will the Excel 2003 versions work in Excel 2007 or later?
• How many licenses should I purchase?
• What does an enterprise license entitle me to do?

Support and Services

• I need help with planning my project, do you offer planning support?

Other F.A.Q's

• Can I integrate Chart gantt with my company's systems?

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